Frequently Asked Questions
How is the sound controlled on the Symmetry Bespoke and is there a volume control? The fireplace crackling sound can be controlled through the remote or Wi-Fi App to turn the sound on or off, however there is no volume control.
The main differences between these two products are that the Bespoke offers a greater warranty period of 5 years instead of 2 years, due to upgraded internal components. The Bespoke will come with fire crackling and Bluetooth speakers, along with brighter LED components offering a crisper flame pattern and color options for the media area.
Electricity rates vary depending on location, but electric is on average much cheaper than other forms of heating your home. On average electricity rates are $.02/hour without heat and $.07/hour with heat. Electric fireplaces are an excellent option for zone heating. For comparison; gas fireplace manufacturers regularly advertise running costs of $.23/hour.
Yes, once the fireplace is assembled it is sturdy and is safe to move.
The majority of Amantii fireplaces come with a remote control. The remote allows you to turn the fireplace on or off, adjust the intensity of flame, and adjust the level of heat (if applicable) that the electric firebox will give off. Most models also have controls located on the unit as well for manual operation.
No permits are required.
Usually the determining factor is the inside height. We make 3 sizes of height which is the most important number. The trim is just like a gas unit: you hope it covers the hole, and if not, you simply make a backing plate
Yes, our Amantii fireplaces have the ETL Listed Mark or CSA marks, proof of product compliance (electrical, other safety standards) to North American safety standards.
The noise is due to the flicker rod coming in contact with the rod end bushing. To rid the noise, this area will need to be re greased.to fix this problem please refer to the repair guide of your fireplace.
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